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MyAllianz User Guide

From account registration to premium payments, our guides have all the information you need to navigate MyAllianz

Download the MyAllianz App via:

Register / Login

Register for new login account (English)
Register for new login account (BM)
Register for new login account (Chinese)
Set up a MyAllianz account for Allianz A to Z Mobile App users (English)
Set up a MyAllianz account for Allianz A to Z Mobile App users (BM)
Set up a MyAllianz account for Allianz A to Z Mobile App users (Chinese)
Retrieve user ID and reset login password (English)
Retrieve user ID and reset login password (BM)
Retrieve user ID and reset login password (Chinese)

Premium Payments

Make premium payments via debit/credit card for recurring auto pay (English)
Make premium payments via debit/credit card for recurring auto pay (BM)
Make premium payments via debit/credit card for recurring auto pay (Chinese)
Make payments via online banking (FPX payment) (English)
Make payments via online banking (FPX payment) (BM)
Make payments via online banking (FPX payment) (Chinese)
Manage Debit / Credit Card Details for Recurring Auto Pay (English)
Manage Debit / Credit Card Details for Recurring Auto Pay (BM)
Manage Debit / Credit Card Details for Recurring Auto Pay (Chinese)
Change Payment Mode (English)
Change Payment Mode (BM)
Change Payment Mode (Chinese)

Update Bank Details

Update Bank Details (English)
Update Bank Details (BM)
Update Bank Details (Chinese)

Submit & Check Claims

Submit and check status of claim for Allianz Life / Employee Benefits policy (Video)
Submit and check status of claim for Allianz Life / Employee Benefits policy (English)
Submit and check status of claim for Allianz Life / Employee Benefits policy (BM)
Submit and check status of claim for Allianz Life / Employee Benefits policy (Chinese)
Submit and check the status of Allianz General claim for policyholders on MyAllianz (Video)
Submit and check the status of Allianz General claim for policyholders on MyAllianz (English)
Submit and check the status of Allianz General claim for policyholders on MyAllianz (BM)
Submit and check the status of Allianz General claim for policyholders on MyAllianz (Chinese)
Submit and check the status of Allianz General claim for non-policyholders on MyAllianz (Video)
Submit and check the status of Allianz General claim for non-policyholders on MyAllianz (English)
Submit and check the status of Allianz General claim for non-policyholders on MyAllianz (BM)
Submit and check the status of Allianz General claim for non-policyholders on MyAllianz (Chinese)
Check NCD (no claim discount) of car insurance policy (English)
Check NCD (no claim discount) of car insurance policy (BM)
Check NCD (no claim discount) of car insurance policy (Chinese)
Steps to check and accept the claim settlement amount (e-Offer) (English)
Steps to check and accept the claim settlement amount (e-Offer) (BM)
Steps to check and accept the claim settlement amount (e-Offer) (Chinese)

Guarantee Letter Request

Request for Guarantee Letter (English)
Request for Guarantee Letter (BM)
Request for Guarantee Letter (Chinese)

Update Contact Details

Update Contact Details (English)
Update Contact Details (BM)
Update Contact Details (Chinese)

Download e-Documents

Download eDocuments (English)
Download eDocuments (BM)
Download eDocuments (Chinese)