How to Make a Claim

Let us guide you through the claims submission process for our insurances
Allianz Life
To be reliable and fair when seeing to your claims.
By providing all necessary and relevant documents in support of your claim.
At Allianz, we are committed in ensuring that your insurance claims is made easy every step of the way so you can continue focusing on what's truly important in your life.
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Allianz General
Fast and fair solutions in your hour of need.

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Claims Type Claim Amount (RM) Turnaround Time
Fast Track Tier 1 <RM15,000 10 minutes to 1 hour
Fast Track Tier 2 RM15,000 - 25,000 2 working days
Non-fast Track >RM25,000 & Total Loss claims 5 working days
Theft Any amount 30 working days
Windscreen Any amount 4 hours*
Motorcycle    
Fast Track Tier 1 <RM5,000 48 hours
Non-fast Track >RM5,000 4 working days
At Allianz, we are committed in ensuring that your insurance claims is made easy every step of the way so you can continue focusing on what's truly important in your life.
Find out more
Find out more
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