To be reliable and fair when seeing to your claims.
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Allianz Life
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Allianz General
Our mission
Our mission
How you, as a claimant can assist
By providing all necessary and relevant documents in support of your claim.
Claims made easy
At Allianz, we are committed in ensuring that your insurance claims is made easy every step of the way so you can continue focusing on what's truly important in your life.
Our mission
Our mission
Fast and fair solutions in your hour of need.
Our claims charter
Swipe to view more
| Claims Type | Claim Amount (RM) | Turnaround Time |
| Fast Track Tier 1 | <RM15,000 | 10 minutes to 1 hour |
| Fast Track Tier 2 | RM15,000 - 25,000 | 2 working days |
| Non-fast Track | >RM25,000 & Total Loss claims | 5 working days |
| Theft | Any amount | 30 working days |
| Windscreen | Any amount | 4 hours* |
| Motorcycle | ||
| Fast Track Tier 1 | <RM5,000 | 48 hours |
| Non-fast Track | >RM5,000 | 4 working days |
Claims made easy
At Allianz, we are committed in ensuring that your insurance claims is made easy every step of the way so you can continue focusing on what's truly important in your life.
