Contact Us

Reach out to a member of the team by filling in the form below and we'll get back to you as soon as possible

Local call
1-300-22-5542

Land line
603 2264 0700
(If you are calling from overseas)


Customer Contact Centre Business Hours 
Monday – Friday: 9am – 6pm
Closed on Saturdays, Sundays & Public Holidays
Address
Allianz Arena, Ground Floor,
Block 2A, Plaza Sentral,
Jalan Stesen Sentral 5,
Kuala Lumpur Sentral,
50470 Kuala Lumpur.

Toll free
1-800-88-1138

Land Line
+603 7628 3600

Toll free
1-300-88-8322

Land line
+603 2099 1888

Toll free
1-800-88-8019

Land line
+603 7628 3600

24 hours a day, 365 days a year – Allianz Road Rangers will be there with you with just one call. This roadside assistance service is complimentary for cars and motorcycles with Allianz’s Motor Comprehensive policies.
Toll free
1-800-22-5542

Land line

+603 2264 0560
(if you are calling from overseas)

Learn all about the service here.

Address

Level 29, Menara Allianz Sentral,
203 Jalan Tun Sambanthan,
Kuala Lumpur Sentral,
50470 Kuala Lumpur.

Local call

1300-22-8322

Note: The 24 hours Clinic Helpline is for Allianz panel clinics to contact in seeking assistance with administrative matters. 
Toll free
1300 300 388
Land line
+603-2718 9688
(If you are calling from overseas)
Outbound Call Centre Business Hours 
Monday – Friday: 8:45am – 5:45pm
Closed on Saturdays, Sundays & Public Holidays
Find your nearest Allianz branch, agent, or panel service providers (hospitals, clinics, car workshops or windscreen repairs).
The Company has put in place the Whistleblowing Policy and Procedures (WBPP) to provide an avenue for our employees and Business Partners to report any possible misconduct they believe violates the Allianz Code of Conduct, any laws, regulations, order of regulators or any internal rules.

Allianz gives highest priority to compliance with legal requirements and internal regulations. When violations are detected at an early stage, appropriate actions can be initiated to prevent or mitigate damages to customers, employees, business partners and the company itself. If you have information with regards to a wrongdoing or violation of rules at Allianz, you can contact the Compliance Department via our Notice of Communication below.

Please note that this channel of communication is not intended for complaints that do not reflect a wrongdoing or violation of rules. Please raise such complaints regarding your insurance policy or any of our services to with the appropriate point of contact.