Global Outlook Outage Notification

Dear Valued Customers,

Please be informed that due to a global Outlook outage, our customer service email is currently unavailable. We apologize for any inconvenience caused.

📞 For immediate assistance, please contact our Customer Service Hotline:  1300 22 5542

💻 Self-Service via MyAllianz

In the meantime, we encourage you to use the MyAllianz platform, available via web and mobile app, to manage your policy needs. Through MyAllianz, you can:

✅ Update personal contact details 

✅ Submit and track claims 

✅ Request a letter of guarantee 

✅ Make premium payments for Allianz Life policies 

✅ Download policies and statements

📲 Download the MyAllianz app today:

 

Interim Measures for Premium Repricing

In light of the latest announcement on interim measures, jointly supported by the insurance and takaful industry, we at Allianz Malaysia, are swiftly working towards the best solutions prioritising our customers’ needs.

For information, please refer to our Frequently Asked Questions for Interim Measures on Medical Repricing for:

Allianz General: https://az.my/amc-relief2024
(Allianz MediCure)

Allianz Life: https://az.my/relief2024
(e.g., MediSafe Infinite, MediSafe Infinite+, Enhanced MediCover, and HealthInsured)

Stay Safe and Secure with Allianz!

At Allianz Malaysia, your safety and personal data security are always our top priorities. We want to ensure that you stay protected from scammers and fraudulent activities. Here are some important tips to keep in mind:

  1. Personal Data Protection: We will NEVER request your personal data through unsolicited messages or calls. Always verify the source before sharing any information.
  2. Beware of Suspicious Files: We will NOT send APK files or any other software for download. Beware and do not open any such files disguised as policy notifications or documents, which is likely a scam.
  3. Spot the Verified WhatsApp Account with blue tick: Our official Allianz Malaysia WhatsApp accounts are verified channels - so look out for the blue tick next to our name (Allianz Malaysia) to ensure you are interacting with our official WhatsApp accounts.

Stay informed and vigilant to protect yourself from potential fraud, visit  https://www.allianz.com.my/personal/scam-alert.html to learn more.

If you ever have doubts or concerns, do reach out to our Allianz Customer Service team at 1300-22-5542 (9:00am to 6:00pm, Mondays to Fridays, except on public holidays). We're always here to support you!

 
 
Explore products
 
 
Explore products

 
Explore products
 
Explore products
 
Explore products
 
Explore products
 
Explore products
 
 
Explore products
 
 
Explore products
 
Explore products

Since 2001, we’ve dedicated ourselves to safeguarding the future of Malaysians, earning our distinction as the leading general insurer, and the fastest-growing life insurer in the country with an array of products that covers you from A-Z. Join the multitude of Malaysians who trust us to protect what matters most.

Allianz Group is once again recognized as the world top insurance brand in Interbrand’s Best Global Brands Ranking 2024, reflecting our global brand strength. As proud members of the Allianz Group, Allianz Malaysia upholds this legacy of excellence, providing trusted insurance solutions to all Malaysians.
We are committed to delivering exceptional service, ensuring peace of mind for our policyholders. This is reflected in the strong ratings that thousands of our customers have awarded us for their experience across A-Z services like Allianz Road Rangers roadside assistance, claims, and much more.
We're always on the lookout for people who are passionate about helping others. Think you have what it takes? Reach out to us and find out if you're the right fit for Allianz.
Pay your premiums, monitor your investments, and do more with MyAllianz. Our self-service portal allows you to be better manage your policies on your web browser of your choice or on your mobile device.