Protect Yourself from Insurance Fraud:
A Guide for Allianz Customers

This guide is designed to equip you with the knowledge and tools
necessary to ensure a secure and
trustworthy insurance experience with Allianz

Protect Yourself Against Unauthorized Insurance Agents 

To ensure you are dealing with a legitimate insurance agent, always verify their status.

  • For Life Insurance Agents: Visit  www.liam.org.my and use the "Know Your Agent" feature in the "Customer Zone" section
  •  For General Insurance Agents: Visit www.piam.org.my  and use the Agent Search Portal in the "Consumer" section

Verify Your Allianz Policy Authenticity

Log in to MyAllianz if you are a policyholder to check your policy details.

Protect Yourself From Fraudulent Insurance Products

  • Purchase your insurance policy through authorized Allianz agents, which can be verified via:
    LIAM (for life insurance agents)
    PIAM (for general insurance agents)
  •  Check Allianz product details on the official Allianz Malaysia website: www.allianz.com.my
  •  Log in to MyAllianz to verify your policy after purchase.

Secure Payment Methods for Your Allianz Insurance Policy

Life Policy Premium Payment

  • Remit premium payment direct to Allianz Life Insurance Malaysia
  • Online payment via MyAllianz customer portal
  • JomPAY
  • MYClear Direct Debit services
  • Allianz Life branches counter
  • Recurring auto pay with debit/credit card
  •        
  • General Policy’s Premium Payment
  • Authorized Servicing agents (Verify their status via PIAM)
  • Allianz outbound call center  1300 30 0388 
  • Payment at branches
  • For more details, please visit " How to Make a Payment" in the Help & Services section of the Allianz Malaysia corporate website  (https://www.allianz.com.my/).
  •  

When in Doubt

Reach out to us via the following available channels:

Call us via our Toll- Free Line at  1300-22-5542

Email us at  customer.service@allianz.com.my

Visit us in person at our  branch office. To locate the nearest branch in your area, you may refer to our Allianz Locator.