Road Rangers

The Allianz Road Rangers is a nationwide motor accident assistance, provided free-of-charge to all of our Motor Comprehensive (Private Car) policyholders. Allianz Road Rangers will be with you every step of the way - from the point of accident, to doorstep delivery.

Find out more about Allianz Road Rangers key touchpoints.

24-hour helpline assistance

Call 1800-22-5542 in the event of a road accident or in need of roadside assistance

First Response Bike Brigade

Our brigadier will arrive first at the accident location and provide initial assistance¹

Allianz Tow Truck

We will tow your damaged vehicle to the police station first (to lodge a police report) and then to an Allianz Authorised Panel Repairer or a franchise workshop upon request

E-hailing vouchers

We will provide an e-hailing voucher to take you home after the accident²

Claims Approval

We will process and approve selected eligible Own Damage (OD) claims as fast as 10 minutes³

Vehicle Delivery

We will deliver your repaired vehicle to you instead of you having to collect it from the selected panel workshop⁴

Disclaimers:

1. Bike brigade service is only applicable in Klang Valley.
2. E-hailing voucher service is only applicable where the service is available.
3. For full turn-around time of claims approval, please refer to the customer service charter on www.allianz.com.my
4. Vehicle delivery service is only applicable at selected Allianz workshops. Otherwise, an e-hailing voucher will be provided.