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TELEME

Valid until 31 December 2023

Free health Q&A service and 10% OFF chat consultation

TELEME, which was founded in 2015, today has over 500 qualified health practitioners who offer virtual health advice to users via video, voice call or chat. They aim to provide a seamless and efficient healthcare experience by creating a digital ecosystem between health practitioners, pharmacies and patients.

Looking for a service that connects you to the right healthcare practitioner virtually?

With TELEME, you can ask any health questions, anytime and anywhere! What’s more,  Allianz We Care Community members can get 10% OFF (Normal price: From RM15 per consultation) chat consultation with a health practitioner.

Note: Chat consultation room with health practitioner will remain open for 7 days or after either party closes the chat consultation room.

To enjoy the virtual services, Allianz We Care Community members are required to sign up for an account on the TELEME platform via one of the options below:

Option 1

Sign-up via dummy TELEME’s website

Option 2

Download the TELEME mobile app from iOS or dummy Android

Ask A Health-Question
1. Login to account
2. On dashboard screen, go to “Ask Health Question”

3. Enter information as below:-
    a) Programme: Allianz We Care Community

    b) NRIC: XXXXXX-XX-XXXX

    c) Symptoms: (e.g.: High cholesterol)

4. Receive a reply from a doctor or health practitioner within 15 minutes

* Members may refer to the tutorial video on how to use “Ask Health Question” at https://youtu.be/HOSpbEMN16s1

Health Practitioner’s Chat Consultation (Optional)
5. Members may proceed further for a 1 on 1 chat consultation should further consultation is required.

6. Once confirmed, members may checkout and enter the promo code to apply the 10% OFF. Once payment is made, members may proceed to consult further with the doctor.

For enquiries, please contact TELEME at dummy +603 7682 4957 or email to dummy cs@teleme.co

Operating hours:
Mon-Sun: 9am-6pm

Note: The promo code will be distributed to all Allianz We Care Community members via email, Allianz We Care Community Telegram channel account, and is accessible on the Vivy healthcare mobile app under ‘Services’.

  • This benefit is valid till 31 December 2023.
  • This benefit is valid for first-time customers of TELEME only and is limited to one-time redemption per member.
  • This benefit is available in Malaysia only.
  • This benefit is valid for normal priced items and not allowed to be redeemed with other ongoing promotions, discounts or vouchers and cannot be exchanged for cash.
  • The consultation charges may vary depending on the member's health condition(s), and the health practitioner's specialty. The final charges will be made known to the Allianz We Care Community members during checkout.
  • This benefit is limited to medical advice only and the information provided to Allianz We Care Community members should not be deemed as a medical diagnosis.
  • This benefit does not include any medications, treatments, issuance of patient's medical certificate and/or any arrangement and enquiries relating to the medical services of the respective health practitioner’s practicing clinics/hospitals.
  • By contacting TELEME, the Allianz We Care Community member acknowledges that he/she has read and agreed to TELEME’s dummy Terms & Conditions and dummy Privacy and Personal Data Protection Policy