*Notice: Direct Debit Enhancement Exercise for Life Insurance Policy
We will be enhancing our auto debit service platform for the existing recurring auto pay method to a new platform known as Direct Debit (“Enhancement Exercise”) for Life Insurance policy. The Enhancement Exercise will include changing of our customers’ existing recurring auto pay registration i.e. Credit Card Debit Authorisation, to the Direct Debit platform. Rest assured that your payment instruction(s) will remain the same based on the existing recurring auto pay arrangement with your authorised credit card account. You will receive a notification from your bank upon successful enhancement.
Please contact us via our Customer Contact Center at 1 300 22 5542 should you decide not to proceed with the Enhancement Exercise latest by 5 October 2020 after which the enhancement will be performed automatically. For further information, please see the Frequently Asked Questions (FAQ) or contact our Customer Contact Center at 1 300 22 5542 from Monday to Friday, 8am to 8pm. Thank you for your continued support.