While you do your part to stay safe, we are here to continue providing the support and assurance that you need to stay safe and be protected during this period. We are with you, always - towards safer, better and healthier times ahead.

Here’s how:
 

COVID-19 Hospitalisation Medical Claims (Allianz Life Individual Hospital & Surgical Plans)

We give you the assurance that you need via reimbursement for hospitalisation claims at private hospitals in Malaysia due to:

COVID-19 Vaccination Side Effects Coverage
Covers eligible hospitalisation treatment expenses due to the side effects arising from vaccinations.

Special COVID-19 Coverage
Covers eligible hospitalisation treatment expenses for COVID-19 patients under Category 3, 4 or 5. This is offered on goodwill basis for a limited period, for diagnosis w.e.f. 14 August 2021.

Note: Reimbursement for hospitalisation claims at private hospitals in Malaysia, administered based on the individual policy’s benefits, terms and conditions, annual and lifetime limit.

For the terms and conditions, please contact your Allianz Life agent who is always ready to help.

 

Extension of Premium Deferment Programme

We understand the challenges that some of our customers may be facing. Let us support you through these trying times by extending the Premium Deferment Programme for Allianz Life policyholders until 31 December 2021.

 

Free healthcare and lifestyle benefits via Allianz We Care Community

The Allianz We Care Community is here to continue providing you with the best healthcare and lifestyle benefits so that you can stay healthy and protected to brave through the new norm with confidence. T&C apply.

 

Virtual customer care and support

We are here for you virtually so that you can stay safe in the comfort of your own home

- Access and manage your Allianz General and Allianz Life policies digitally via our MyAllianz Customer Portal at allianz.com.my/customer

- Stay connected with our Allianz agents - who are always ready to serve you and just a call away.

- Reach out to our Allianz Customer Service via:

o Live Chat at allianz.com.my, or call 1300 22 5542 (Monday Friday, 8am 8pm); or

o Email to customer.service@allianz.com.my