What is Allianz Care@Home?

Allianz Care@Home allows COVID-19 Category 3, 4 or 5 patients who are waiting for hospitalisation to obtain and claim medical home monitoring service*.


What's in it for me?

This medical home monitoring service provided by Speedoc is made available for Allianz Life Insurance Berhad’s (Allianz Life) individual Hospital & Surgical (H&S) plan customers:

Home visits by doctor and nurse(s)

Provide treatment/ therapy/ support

24/7 helpline for COVID-19 patients / Allianz Care@Home patients

Referral letter/ summary note to medical service centre

Assist with hospital admission as guided by COVID-19 Assessment Centre

Ground ambulance arrangement (Subject to availability and upon request)


The service is available in Klang Valley, Penang, Negeri Sembilan, Melaka and Johor at the moment.


I’m an Allianz Life individual H&S customer, how do I request for this service?

Please contact our partner - Speedoc at +6011 4166 1178 to make your enquiry. A verification will be performed and if eligible, an assessment will be organised to determine the patient’s medical condition. Speedoc's call centre is available 24/7, including public holidays.


How do I qualify for this service?

You need to be the eligible life assured of an Allianz Life individual H&S plan that is in-force and diagnosed with COVID-19 Category 3, 4 or 5 by the medical personnel / physician from Speedoc and supported by the diagnostic tests’ reports. Allianz Care@Home expenses claimed by eligible customers is administered based on the policy’s terms and conditions on goodwill basis.


Want to understand more about Allianz Care@Home? Contact your Allianz Life agent who is always ready to help or click here for Terms & Conditions and Frequently Asked Questions.


*Provided by  and the valid expenses claimed by eligible Allianz Life H&S customers are administered based on the policy’s terms and conditions on goodwill basis. Allianz Life reserves the right and has the absolute discretion to vary or terminate the service with or without any prior notice or reason.

If you do not have an Allianz Life agent, please leave us your details.

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