What is Allianz Blue Ribbon?

Allianz Blue Ribbon is a service level standard introduced by Allianz Malaysia in collaboration with its network of exclusive private hospitals, designed to provide a whole new healthcare experience to meet our customers' needs.

 

What's in it for me?

As a member of Allianz Blue Ribbon network, participating hospitals grant all Allianz Life Insurance Malaysia Berhad's individual Hospital & Surgical medical card holders administered by Allianz Care Solutions (ACS) these benefits:

More benefits are coming soon

 

I'm an Allianz Medical Card holder,

how do I enjoy these benefits

Simply show your Allianz Medical Card, either physical or e-medical card,

at the registration counter and let your friendly medical staff take care of the rest.

 

Where can I enjoy these benefits?

You may experience the Allianz Blue Ribbon benefits at the following hospitals

More hospitals are coming soon

 

 

 

1. What is the Allianz Blue Ribbon programme?

Allianz Blue Ribbon is a service level standard introduced by Allianz Malaysia in collaboration with its network of exclusive private hospitals, designed to provide a whole new healthcare experience to meet our customers’ needs.

 

2. Which hospitals are included in the Allianz Blue Ribbon programme?

Currently, we have nine (9) hospitals under the Allianz Blue Ribbon programme

Klang Valley

  • Sunway Medical Centre
  • Pantai Hospital Kuala Lumpur
  • Institut Jantung Negara
  • Prince Court Medical Centre
  • Columbia Asia Hospital Bukit Rimau
  • Sri Kota Specialist Medical Centre

Penang

  • Gleneagles Hospital Penang
  • Pantai Hospital Penang

Johor

  • Gleneagles Hospital Medini Johor

*Note: Stay tuned for more participating hospitals.

 

3. What are the Allianz Blue Ribbon Hospitals?

Allianz Blue Ribbon Hospitals are a selection of hospitals that offer privileges to Allianz Life Insurance Malaysia Berhad’s individual Hospital & Surgical medical card holders managed by Allianz/Allianz Care Solutions (ACS).

 

4. What are the benefits that I get to enjoy under the Allianz Blue Ribbon programme?

The Allianz Blue Ribbon programme offers: -

  • Priority admission & discharge.
  • Cashless outpatient cancer treatment.
  • Bedside discharge and medication dispensary.
  • Upgrade of Room & Board at selected hospitals.
  • Parking privileges at selected hospitals where available.
  • Cashless post-hospitalisation facility (coming soon).

 

5. How do I know if I am eligible for the benefits of the Allianz Blue Ribbon programme?

As long as you’re an Allianz Life Insurance Malaysia Berhad’s individual Hospital & Surgical medical card holder (either physical or e-medical card with card type image below) operated by Allianz/ACS with granted/approved Guarantee Letter (GL) facility, you will get to enjoy the benefits of the Allianz Blue Ribbon programme at the selected hospitals.

Note: This benefit is not applicable to non-covered GL or admission on self-pay basis.

Medical Card

6. What do I enjoy under the “priority admission & discharge” benefit?

Priority admission: You can enjoy priority admissions when your GL is fully issued.

Priority discharge: You can enjoy speed-up discharge without having to wait for your GL to be approved.

 

7. What are the advantages of the “bedside discharge and medication dispensary” benefit?

Once the doctor confirms that the patient can be discharged and the discharge process is completed, the hospital pharmacist will bring the take-home medication to the patient’s ward.

This benefit is applicable at all participating hospitals, except:-

  • Institut Jantung Negara - Not applicable
  • Columbia Asia Hospital Bukit Rimau - Applicable for single room only and during office hours (Monday - Friday, 8am - 5pm and Saturday, 8am - 12pm)

 

8. What are the benefits of the “upgrade of room & board”?

This benefit is not by default and is upon patient’s request subject to room availability, and only at the following hospitals for the time being:-

  • Sunway Medical Centre
  • Pantai Hospital Kuala Lumpur
  • Institut Jantung Negara
  • Prince Court Medical Centre
  • Sri Kota Specialist Medical Centre
  • Pantai Hospital Penang
  • Gleneagles Hospital Medini Johor

 

9. What do I enjoy under the “parking privileges” benefit?

Pantai Hospital Kuala Lumpur

  • Waiver of parking fees for one-time entry only. During admission, the patient will need to get the parking ticket validated at the admission counter.

Prince Court Medical Centre

  • Patient: Flat rate of RM15/day for multiple entries for inpatient only (1 person/day). Patient will be given a parking slip during admission. Produce the parking slip at the ward for the ward nurse to print the label. Bring the label to the parking office at B2 to get it validated. The same process will apply for the next day’s parking and thereafter.
  • Complimentary parking for Allianz agents: Redeem complimentary parking at the customer service counter between 9am to 8pm (Monday to Sunday). Agent’s business card is a must in exchange for the complimentary parking ticket. Redemption is valid for business purposes only.

Gleneagles Hospital Medini Johor

  • Free parking.

Institut Jantung Negara

  • Free parking for inpatient only. A free parking coupon will be issued during the registration at the admission counter. Free parking is valid for three (3) multiple entries per day and can be redeemed at the parking office which is located at the open-air car park area and ground floor, Block C.

Columbia Asia Hospital Bukit Rimau

  • Free parking.

Sri Kota Specialist Medical Centre

  • Flat rate of RM2/entry for patient only.

Pantai Hospital Penang

  • Dedicated parking space for insurance agents, subject to availability.

 

10. Do I still wait for the final GL after being discharged?

Yes, final GL is still required however waiting time is reduced with e-billing at the Allianz Blue Ribbon hospitals.

 

11. What is e-billing?

e-Billing is an auto-billing system integrated between the Blue Ribbon hospitals and Allianz.

 

12. Do you offer cashless services for outpatient cancer treatment (radiotherapy, chemotherapy, targeted therapy, hormonal therapy or immunotherapy including consultation, examination tests, and prescribed take home drugs?

Yes, it is available for pre-planned cases, subject to the policy terms & conditions.

13. How does cashless outpatient radiotherapy work?

The hospital will notify us and request for the Guarantee Letter (GL) based on the number of radiation fractions required including the estimated cost, subject to the patient's available limit and policy terms & conditions.

The patient will need to sign an attendance record for each completed session.

 

14. Which hospital provides cashless outpatient radiotherapy benefit?

The cashless outpatient radiotherapy benefit is available at the hospitals below:

  • Sunway Medical Centre
  • Pantai Hospital Kuala Lumpur
  • Prince Court Medical Centre
  • Sri Kota Specialist Medical Centre
  • Gleneagles Hospital Penang
  • Pantai Hospital Penang
  • Gleneagles Hospital Medini Johor
  • Columbia Asia Hospital Bukit Rimau (coming soon)

 

15. Is there a helpline that I can call for enquiries or assistance?

Yes, you can contact us at our 24/7 helpline 1300-88-8322 for assistance.

 

FAQ last updated: 24 August 2021

Become an Allianz customer to enjoy these benefits!

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Yes, I am interested in Blue Ribbon

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