Notification regarding CNB Amanah
To the public:
We have been informed that flyers and brochures with the statement "90% covered by Trade Financing Insurance by Allianz" in English and Chinese were in circulation.
Please be informed that CNB Amanah Berhad does not have any contractual relationship with Allianz and their trust product, including Secure Trust, is not insured by Allianz at any material time.
For further clarification, you may check with CNB Amanah Berhad: https://www.cnbamanah.com/, where they have put up the following notice:
Please be informed that all trust arrangements with Alevate Capital Sdn Bhd (“Alevate Capital”) and Alevate Procure Sdn Bhd (“Alevate Procure”) have concluded as of 1 July 2025. Accordingly, all flyers, brochures, and any other marketing or sales materials related to the said trusts containing Alevate Capital, Alevate Procure and/or Allianz’s name, logo and/or branding, are to be discontinued with immediate effect. CNB Amanah Berhad does not have any contractual relationship with Allianz and our trust product, including Secure Trust, is not insured by Allianz at any material time. The trade credit insurance was offered by Allianz to Alevate Procure to insure its trade credit business. All agents are hereby instructed to cease and refrain from using, circulating, and/or distributing such materials in any form, with immediate and ongoing effect.
Stay Safe and Secure with Allianz
Stay Safe and Secure with Allianz!
At Allianz Malaysia, your safety and personal data security are always our top priorities. We want to ensure that you stay protected from scammers and fraudulent activities. Here are some important tips to keep in mind:
- Personal Data Protection: We will NEVER request your personal data through unsolicited messages or calls. Always verify the source before sharing any information.
- Beware of Suspicious Files: We will NOT send APK files or any other software for download. Beware and do not open any such files disguised as policy notifications or documents, which is likely a scam.
- Spot the Verified WhatsApp Account with blue tick: Our official Allianz Malaysia WhatsApp accounts are verified channels - so look out for the blue tick next to our name (Allianz Malaysia) to ensure you are interacting with our official WhatsApp accounts.
Stay informed and vigilant to protect yourself from potential fraud, visit https://www.allianz.com.my/personal/scam-alert.html to learn more.
If you ever have doubts or concerns, do reach out to our Allianz Customer Service team at 1300-22-5542 (9:00am to 6:00pm, Mondays to Fridays, except on public holidays). We're always here to support you!
Putra Heights Explosion Incident
Putra Heights Explosion Incident
Our hearts go out to all the individuals and families affected by the recent explosion in Putra Heights. We understand the challenges faced during this difficult time.
To ease the claims process, Allianz Malaysia has waived the Fire and Rescue Department (Bomba) report for Non-Motor insurance claims related to this incident. For Motor insurance claims, police and Bomba reports are not required as per our standard practice.
Our team has been deployed to the site to assist authorities, customers, and non-customers with vehicle relocation. If you need to file a claim or require further assistance, please contact Allianz’s Contact Centre Hotline at
1-300-22-5542 or Allianz Road Rangers at
1-800-22-5542.
Allianz General is also extending the one-time RM2,500 cash relief* under the Allianz We Care campaign to all our active motor policyholders.
*Please refer to the Terms and Conditions here:
https://www.allianz.com.my/personal/whats-new/allianz-we-care-community/lets-get-personal-again.html
We’re here to help you through this difficult time. Stay safe.
Interim Measures for Premium Repricing
Interim Measures for Premium Repricing
In light of the latest announcement on interim measures, jointly supported by the insurance and takaful industry, we at Allianz Malaysia, are swiftly working towards the best solutions prioritising our customers’ needs.
For information, please refer to our Frequently Asked Questions for Interim Measures on Medical Repricing for:
Allianz General:
https://az.my/amc-relief2024
(Allianz MediCure)
Allianz Life:
https://az.my/relief2024
(e.g., MediSafe Infinite, MediSafe Infinite+, Enhanced MediCover, and HealthInsured)
