Why settle for just a tow truck?

Get 7 touchpoints in 1 with Allianz1.


The Allianz Road Rangers is a nationwide motor accident assistance, provided free-of-charge to all Motor Comprehensive (Private Car) policyholders. We’ve got you every step of the way – from the point of accident, to doorstep delivery.

Car trouble? We’ve got you covered 24/7, anytime, anywhere.


Key Touchpoints

24-hour helpline assistance

Call 1800-22-5542 in the event of a road accident or in need of roadside assistance

First Response Bike Brigade

Our brigadier will arrive first at the accident location and provide initial assistance2

Allianz Tow Truck

We will tow your damaged vehicle to the police station first (to lodge a police report) and then to an Allianz Authorised Panel Repairer or a franchise workshop upon request

Claims Concierge Service at Police Stations

We will explain and guide you on what is required whilst we accompany you at the police station3

E-hailing vouchers

We will provide an e-hailing voucher to take you home after the accident4

Claims Approval

We will process and approve selected eligible Own Damage (OD) claims as fast as 10 minutes5

Vehicle Delivery

We will deliver your repaired vehicle to you instead of you having to collect it from the selected panel workshop6


  1. The full seven touchpoints journey for Allianz Road Rangers is only applicable for accident assistance.
  2. Bike brigade service is only applicable in Klang Valley.
  3. Claims Concierge Service is available in selected police stations.
  4. E-hailing voucher service is only applicable where the service is available.
  5. For full turn-around time of claims approval, please refer to the customer service charter on www.allianz.com.my
  6. Vehicle delivery service (up to 30km) is available at all Allianz panel workshops. Otherwise, an e-hailing voucher will be provided.

What does Motor Comprehensive cover?

Motor Comprehensive insurance covers your car against liabilities to other parties for death or bodily injuries, damages to other parties’ properties, accidental or fire damages to your car and theft of your car. 


  • Losses or damages to your car due to accident, fire and theft
  • Third Party death and bodily injuries
  • Third Party property losses or damages
  • Extended benefits


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I want to know about how I can get Allianz Road Rangers

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