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Small and medium-sized enterprises (SMEs) looking for added protection against the repercussions of COVID-19 should look towards Smart Retail Shield.

Specifically curated to serve the needs of SME, Smart Retail Shield is essentially a flexible fire insurance policy which offers customisable coverage including Inconvenience Relief Benefit, in which Allianz General would pay a benefit to policyholders up to 14 days in the event the Insured or Insured’s employees contract an infectious or contagious diseases such as COVID-19 whilst in the premise which directly results in the restriction of use of the premise by order of the relevant public authority.

Other customisable coverages include protection against commercial fire and coverage such as consequential loss, and terrorism; safeguarding of business assets (Burglary, Machinery Breakdown, Goods in Transit, and more); taking care of the welfare of employees and protection against other exposures. 

“We launched Smart Retail Shield in May this year specifically with SMEs in mind because, in times of crisis and such high uncertainty, you find out what matters,” said Horst Habbig, Chief Sales Officer of Allianz General Insurance Company (Malaysia) Berhad.

“SMEs have had a tough task navigating this crisis. So with Smart Retail Shield we wanted to offer coverage that was customisable to suit their exact needs, and at the same time addresses the current business climate with an ongoing pandemic.”

“Now as we come to terms with the repercussions of the rise in COVID-19 infections once again, we hope that SMEs will be confident enough to stay resilient, knowing that Allianz General will have their backs when times get tough,” added Habbig. 

Furthermore, Smart Retail Shield also comes with efficient claims service, where by Allianz General will pay up to 50 percent of the total loss amount within seven working days, with the full claim amount paid within 21 working days. 

Besides that, SMEs which purchase Smart Retail Shield (now until 31 December 2020) will also receive a one-year free coverage of seven miscellaneous classes totalling RM250,000 sum insured. The miscellaneous classes are Burglary, Glass, Money in Premise, Money in Transit, Public Liability, Employer’s Liability, and All Risk. In addition to that, SMEs will also receive free marketing support to help these businesses to gain exposure and increase their brand visibility. 

To purchase Smart Retail Shield, contact any Allianz General agent through our agent locater via To learn more about Smart Retail Shield, visit

For further enquiries, kindly contact or at 1-300-22-5542, from Monday to Friday between 8.00am to 8.00pm.

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